Refund policy

 
**CONVENIENT, EASY, AND HASSLE-FREE**  

At **Ali Kart Pk**, our priority is to ensure a seamless shopping experience for our valued customers. We strive to deliver the best products, but if you’re not satisfied with your purchase, you may return it for an **exchange or refund** as per the guidelines below:  

### **Returns Policy:**  
- Any product can be **returned or exchanged** if it is **incorrect, incomplete, defective, or damaged** within **10 days** of delivery.  
- **Ali Kart Pk** reserves the right to reject return requests in cases of **policy misuse** or if the product is received **without original tags/packaging**.  

### **Conditions for Return/Exchange:**  
✅ The product must be **unused, unworn, and in original condition**.  
✅ Original **tags, packaging, and receipt (or order proof)** must be included.  

### **How to Initiate a Return/Exchange?**  
You can easily request a return/exchange via:  

📞 **Call/Message:**  
Contact our **Customer Support** at **0327-9123590** for assistance.  

### **Note:**  
When contacting us, please provide:  
- **Order Number**  
- **Contact Number/Email**  
- **Photo/Video of the defective product** (if applicable)  

### **Return Shipping Process:**  
Once your return request is approved, our team will guide you on how to return the item:  
- **Drop-off at a nearby location** OR  
- **Pickup service** (if available in your area)  

### **Refund/Exchange Policy:**  
🔹 **Refunds:**  
- Approved refunds will be processed within **24 hours** to your original payment method.  

🔹 **Exchange:**  
- The replacement will be shipped within **3-5 business days** (subject to availability).  

Thank you for shopping with **Ali Kart Pk**! We appreciate your trust.